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Email SMS

Effective customer communication is essential, and SMS messages are a powerful tool. However, managing them can be challenging without the right tools. Enter our Email SMS service – the streamlined solution for managing business SMS messages, all from your email inbox.

Embrace a simpler, more efficient way to connect with your customers through SMS with our Email SMS service. Streamline your communication and ensure that your messages reach their destination, every time.

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Why Use Email SMS?

Effective Business Communication

Seamless Integration

Effortlessly expand your communication capabilities by sending SMS directly through your existing email systems — no additional software required.

Cost-Efficient Outreach

Maximise your reach by delivering messages via SMS at a fraction of the cost, without the need for expensive messaging platforms.

Tailored Communication

Enhance customer engagement by sending highly personalised SMS messages that resonate with each recipient.

Scalable Solution

Easily scale your messaging efforts to accommodate growing communication needs, ensuring consistent and reliable outreach as your business expands.

How to Use

Single Target
Send a text message as easily as an email to a single mobile phone. In the 'To' field, simply enter:
[Mobile Number]@bestsms.au
  1. Make sure your email address is registered from our web dashboard
  2. Use the recipient email address as [Mobile Number]@bestsms.au (e.g., [email protected])
  3. In the subject line, use a reference that's meaningful to you.
  4. Compose your message in the email body.
  5. Send email
Once you've sent your email, your email will be converted to a SMS message and delivered to handset. We'll let you know if the message has been errored.
You can optionally opt-in for full message reports including status updates and delivery results.
Catering to Multiple Recipients: Sending SMS messages to a group of recipients is a breeze. Simply address your email to:
broadcast@bestsms.au
  1. Make sure your email address is registered from our web dashboard
  2. Use the recipient email address as [email protected]
  3. In the subject line, use a reference that's meaningful to you.
  4. Compose your SMS message in the email body
  5. Attach a 'Comma Separated' file (CSV) containing the mobile numbers you want to reach.
  6. Your CSV file should begin with 'Mobile' on the first line, followed by the mobile numbers on subsequent lines.
    For example:
    Mobile
    0431231234
    0422342345
    • Download Sample CSV.
  7. Send email
Once you've sent your email, you'll receive a confirmation email within minutes, notifying you that the SMS message has been successfully sent.
Catering to Recipients in the BestSMS Addressbook: Sending SMS messages to a group of recipients in the addressbook. Simply address your email to:
Group.[Group_Code]@bestsms.au
  1. Make sure your email address is registered from our web dashboard
  2. Make sure you have data for group and recipients in the BestSMS Web Addressbook
  3. Use the recipient email address as [email protected]
  4. In the subject line, use a reference that's meaningful to you.
  5. Compose your SMS message in the email body
  6. Send email
Once you've sent your email, you'll receive a confirmation email within minutes, notifying you that the SMS message has been successfully sent.
With our SMS Merge feature, you can craft personalized SMS messages tailored to each recipient. Simply provide a list of your contacts with unique details, and our system will automatically merge these details into your messages. It's a powerful way to create engaging and effective SMS communication that resonates with your audience. Address your email to:
broadcast@bestsms.au
  1. Make sure your email address is registered from our web dashboard
  2. Use the recipient email address as [email protected]
  3. In the subject line, use a reference that's meaningful to you.
  4. Compose your SMS message in the email body including our merge commands:
    Hi [[FirstName]], your upcoming reservation is on:
    [[Custom1]]

    Reply STOP to Opt out.
  5. Attach a 'Comma Separated' file (CSV) containing the mobile numbers you want to reach.
  6. Your CSV file should begin with list headers like 'Mobile,FirstName,Custom1' on the first line, followed by the mobile numbers on subsequent lines.
    For example:
    Mobile,FirstName,Custom1
    0431231234,Shelly,24th Dec at 7pm
    0422342345,Dennis,1st Jan at 6pm
    • Download Sample CSV.
  7. Send email
Once you've sent your email, you'll receive a confirmation email within minutes, notifying you that the SMS message has been successfully sent.

Features

Unlock efficient communication with BestSMS's Email SMS service. Enjoy competitive pricing, user-friendly design, and speedy delivery. Effortlessly send group messages, personalise texts, and access detailed reporting. With two-way communication capabilities, BestSMS is your go-to solution for effective SMS messaging.
BestSMS: Email SMS - Competitive Pricing
Competitive Pricing

Sending text messages to Australian mobiles are just 4 cents per SMS, our pricing ensures that you receive exceptional value for your messaging needs.

BestSMS: Email SMS - Easy to Use
Easy to Use

Our Email SMS service is designed for effortless use, making it as simple as sending and receiving emails from your favourite email client.

BestSMS: Email SMS - Speedy Delivery
Speedy Delivery

BestSMS is your go-to choice for speedy SMS delivery, ensuring that your messages reach their destination within seconds.

BestSMS: Email SMS - Effortless Group Messaging
Effortless Group Messaging

Seamlessly send SMS to multiple recipients by attaching an Excel or CSV list, simplifying your communication process.

BestSMS: Email SMS - Personalised Messaging
Personalised Messaging

Unlock the power of personalisation with SMS Merge and Substitutions, allowing you to craft unique SMS messages tailored to each recipient.

BestSMS: Email SMS - Comprehensive Reporting for Bulk Messaging
Comprehensive Reporting for Bulk Messaging

BestSMS keeps you informed with detailed success and failure reports, conveniently delivered to your email address.

BestSMS: Email SMS - Interactive Communication
Interactive Communication

Our Two-Way SMS feature enables recipients to respond to messages, with replies conveniently directed to your email inbox or integrated system.

Who Uses Email SMS?

Who's Making the Most of Email SMS?

Email SMS provides businesses with an efficient way to communicate with customers using their existing email platform. Below are some practical use cases that demonstrate how this service can enhance communication:

Appointment Reminders

Businesses can use Email SMS to send automated appointment reminders to customers, ensuring timely communication and reducing no-shows.

Order Confirmations & Updates

Retailers can send SMS order confirmations and delivery updates directly from their email platform.

Staff Notifications

Send important internal updates such as meeting reminders, shift changes, or urgent notices to employees, especially when they're not at their desks.

Payment Reminders

Automatically send reminders for upcoming or overdue payments to customers, helping reduce late payments.

Event Reminders

Event organisers can send SMS reminders to attendees before an event, including important details like location, time, and updates.

Prescription Reminders

Pharmacies can use Email SMS to remind patients to pick up prescriptions or notify them when medications are ready.

FAQs

Email SMS (commonly called Email to SMS service) is a highly popular method for delivering both single and bulk SMS messages to a list of mobile phone numbers. It's as easy as attaching a list of mobile numbers to an email and composing your message within the email body. Our SMS Server will then convert your email into SMS messages and handle the delivery.
Any responses can be directed to our web portal, your system, or back to your email inbox.
BestSMS offers various supported delivery methods, including SMS API via simple HTTP POST over SSL and JSON/XML REST API. You can also compose and send text messages through your our Web Portal (Web SMS).
Yes, you have the flexibility to configure multiple email addresses within your Online Account. If you wish to enable sending from all the addresses within a specific domain, please contact us to set up a domain account.
Our advanced two-way SMS system utilises a range of Australian Long Codes to facilitate two-way SMS communication. Outgoing messages are dispatched from our designated number pools under the Standard Plan, whereas with our Business Plan, you have the option to utilise your own Virtual Mobile Number for communication purposes.
Any responses directed back to the origination number are intelligently mapped to the sender. Our system then sends reply notifications either by email or through webhooks in JSON or XML format, ensuring that you stay connected. Additionally, you can conveniently check your replies directly from our web portal.
You can easily track the delivery status of your SMS messages by opting in for full message reports. These reports will provide detailed status updates and delivery results directly to your email, ensuring you stay informed about the success of your communications.
Yes, you can personalise SMS messages with our SMS Merge feature. By attaching a CSV file containing recipient details like names and custom data, you can send personalised messages that include unique information for each recipient.
You can send SMS messages to a large group by attaching a CSV file with the mobile numbers of your recipients. Our service supports bulk messaging, making it easy to scale your communications.
You can attach an Excel or CSV file when sending bulk SMS messages. The file should include a column for mobile numbers, and additional columns can be used for personalising messages (e.g., FirstName, Custom1).
At the moment, our Email SMS service does not support message scheduling directly through email. For scheduling, you may want to use our Web SMS or SMS API.
Pricing Plans

Competitive SMS Pricing

Starter

For Small Size Business

4c AUD / SMS $0 / Month

4c AUD / SMS $0 / Mth

Welcome Credits (Free 25 Messages)
Prepaid
Email SMS
Web SMS
SMS API
Australian Long Codes
Free Trial Sign Up

Business

For Medium Size Business

4c AUD / SMS $40 / Month

4c AUD / SMS $40 / Mth

Welcome Credits (Free 25 Messages)
Prepaid
Email SMS
Web SMS
SMS API
Australian Long Codes
Sign Up

Enterprise

For Large Size Business

P.O.A.

Welcome Credits (P.O.A.)
Prepaid
Email SMS
Web SMS
SMS API
Australian Long Codes
Contact Us
Pricing is in Australian Dollars (AUD)

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